Shipping policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Time

We offer nationwide delivery within South Africa 🇿🇦:

Flat rate: R99 per order

Free shipping: On orders over R500

Estimated delivery time: 2–5 business days depending on your location.

Delivery times may vary during peak periods or due to courier delays.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery.

Incorrect Address

Please ensure your shipping details are correct at checkout.

We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.

Delays & Issues

While we work with trusted courier partners, we are not responsible for delays caused by courier services, weather, or unforeseen circumstances.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of receiving your package, including photos if applicable.